Accessibility Statement

Accessibility Policy

The company MAR PAYMENTS SERVICES S.L. has undertaken to make its website accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector, or developments financed from Europe.

This accessibility statement applies to the website www.mpservices.es, excluding embedded content from other domains.

Compliance status

This website is Partially Compliant with RD 1112/2018 due to the lack of compliance with the aspects indicated below.

Inaccessible content

The content listed below is not accessible for the following reasons:

• Non-compliance:
  • Some pages do not have their title correctly defined - Requirement number 9.2.4.2 UNE-EN 301549:2022 page titling
  • There may be some images whose alternative is not implemented or is not correct - – Requirement 9.1.1.1 Non-textual content UNE-EN 301549:2022
  • There may be headers that are not clear or brief, or that should not be headers – Requirement number 9.2.4.6 UNE-EN 301549:2022 headers and labels
  • There may be form fields where their label is not correct or does not exist – Requirement number 9.2.5.3 Inclusion of the label in the name of UNE-EN 301549:2022 and requirement 9.3.3.2 UNE-EN 301549:2022 labels or instructions
  • There may be occasional editing errors on some web pages
• Disproportionate load: Not applicable.
• The content does not fall within the scope of the applicable legislation.

There may be office files in PDF or other formats published before September 20, 2018 that do not fully comply with all accessibility requirements.

There may be third-party content that is not developed by this Unit, or under its control, such as office files from different organizations that must be published on this site.

Observations and contact information

You can make communications about accessibility requirements [article 10.2.a) of RD 1112/2018] such as, for example:

• Report any possible non-compliance by this website.
• Transmit other difficulties in accessing the content.
• Ask any other questions or suggestions for improvement regarding the accessibility of the website by calling 605 279 753.

You can submit:

• A complaint regarding compliance with the requirements of RD 1112/2018
• A request for accessible information regarding:
  • Content that is excluded from the scope of RD 1112/2018 as established by article 3, section 4.
  • Content that is exempt from compliance with the accessibility requirements because it imposes a disproportionate burden.

In the request for accessible information, the facts, reasons and request that allow us to verify that it is a reasonable and legitimate request must be clearly specified.